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Unable To Populate Customer Tracking Attributes In OFSLL 14.4 Account Boarding Web Service (Doc ID 2672474.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to populate Customer Tracking Attributes in OFSLL 14.4 Account Boarding Web Service

Account boarding web service is not able to populate customer tracking attributes.
The only scenario it is working as of now is, “New loan for an existing customer with UpdateCustomerInfo and LinkExistingCustomerInd flags = ‘Y’”. For any other combination the attributes are not being populated.

EXPECTED BEHAVIOR
-----------------------
Tracking attributes are not getting populated through account boarding

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Board a new account and verify the tracking attributes

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Tracking attributes are not loading through web services

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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