Error "Enter 1 or more characters not fewer" Shown In Notes Field For Payment Transactions After Text Is Entered And Deleted From The Field (Doc ID 2672658.1)

Last updated on JUNE 16, 2021

Applies to:

Symptoms

Error shown in Notes field after deleting text

ACTUAL BEHAVIOR
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For a retail user, if some value is entered in Notes field of Transfer Money and then deleted, the system does not let the user to proceed with the transfer without some value in there.
Although if no value is put in Notes field, then user can proceed with transaction without any value there.

ERROR
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Enter 1 for more characters not fewer

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into OBDX as a retail user.
2. Go to any Payment screens- e.g Own account transfer
3. Enter the amount and enter some value in Notes field.
4. Then delete the value in Notes field.
5. Click on Transfer.
6. But a pop up saying Enter one or more character in Notes field gets displayed.

Changes

Cause

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