On Click 'Forgot Username' Throws A Error 'System Cannot Process The Request Currently.'
(Doc ID 2672704.1)
Last updated on MAY 26, 2020
Applies to:
Oracle Banking Digital Experience - Version 18.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to click on 'forgot username' on the login page
the following error occurs.
ERROR
-----------------------
The system cannot process the request currently. Please try later.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Reach to OBDX Login page
2. Click "Forgot Username"
3. Input "Email-Id" & "DOB" and Submit
4. Error receives "System cannot process the request currently. Please try later."
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |