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CL Payment Reversal entries are missing in Account Statement (Doc ID 2673132.1)

Last updated on MAY 25, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.3 version, Production Support

ACTUAL BEHAVIOR
---------------
CL Payment Reversal entries are missing in Account Statement

User reported a scenario where Accounting entries related to Payment Reversal (REVP) for a CL account are not shown in Account Statement, even though the Original Payment was not done on same day as Reversal.

For related CASA account, "EXCL_SAMEDAY_RVRTRNS_FM_STMT" is marked as "Y".


EXPECTED BEHAVIOR
-----------------------
Reversal transactions should be reported in Account Statement and Closing Balance should be correct.

SCENARIO
----------

1) Initially user did REVV event which posted some (-)ive entries and also posted some adjustment ACCR entries
2) Later user did Payment Reversal (REVP) for an older Payment. This event passed additional Reversal entries for the ACCR adjustment entries posted for REVV event.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Account Statement is incorrect for reported account/scenario.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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