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ECA Blocked Amount Not Released for outgoing cross border payment txn ;PXDOTONL (Doc ID 2673803.1)

Last updated on FEBRUARY 15, 2022

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Production Support

ACTUAL BEHAVIOR
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ECA blocked amount not released

On most of the debit accounts after transfer initiated ECA blocked amount is not released. System triggers CreateEcablk then once blocking finalized if system is not finalizing the accounting entry account balance remained blocked. Even if we reverse the contract we can’t  force system to release the blocked amount. AS a result urgent transfers couldn’t be finalized with another transfer trial.
1. We need a quick solution to release the blocked amount.
2. We need a permanent solution to resolve the issue, if transaction failed blocking should be released automatically since all are part of the transaction
Gateway log, contract spool and spool from table GWTB_MSG_OUT_LOG and CATM_ECA_BLOCK_DETAIL is attached.
Regards,

 

EXPECTED BEHAVIOR
-----------------------
System should release the block amount if transaction failed or after successful transaction processing.



Cause

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In this Document
Symptoms
Cause
Solution
References


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