Issue In Master Customer Statement -- Payment Allocation Record
(Doc ID 2674366.1)
Last updated on MAY 28, 2020
Applies to:
Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Master statment file is not getting generated fails with error due to issue in txn date format( MM/DD/YYYY)
ERROR
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Ora Error Msg : ORA-01843: not a valid month
STEPS
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The issue can be reproduced at will with the following steps:
1. Create master and associate account.
2. Run the billing batch job
3. Post payment for both accounts.
4. Run the billing batch job
5. Run the Set-ODD2 batch job- MASTER CUSTOMER STATEMENT GENERATION
6. Run the SET-ODD3 batch job - CREATE OUTPUT DATA DUMP FILES
7. Check in Output folder for master statment is generated.
8. Check whether payment txn date is showing in the format MM/DD/YYYY
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, customers not able to generate the statement for accounts
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |