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Issue In Master Customer Statement -- Payment Allocation Record (Doc ID 2674366.1)

Last updated on MAY 28, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Master statment file is not getting generated fails with error due to issue in txn date format( MM/DD/YYYY)

ERROR
-----------------------
Ora Error Msg : ORA-01843: not a valid month

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create master and associate account.
2. Run the billing batch job
3. Post payment for both accounts.
4. Run the billing batch job
5. Run the Set-ODD2 batch job- MASTER CUSTOMER STATEMENT GENERATION
6. Run the SET-ODD3 batch job - CREATE OUTPUT DATA DUMP FILES
7. Check in Output folder for  master statment is generated.
8. Check whether payment txn date is showing in the format MM/DD/YYYY

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, customers not able to generate the statement for accounts

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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