My Oracle Support Banner

Payment VOID transaction behaves differently when posted through web service or OFSLL application (Doc ID 2674367.1)

Last updated on MAY 28, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Payment Voided through web service,fails with error message, void transaction posted successfully.

Same void transaction works as expected. Void transaction not getting posted and system fails with error.

EXPECTED BEHAVIOR
-----------------------
System should stop voiding of payments for any errors

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Post the payment through web service,
2. Verify the payment posted successfully
3. Post VOID payment from web service. Verify the payment void transaction is posted
4. Repeat the same steps 1 to 3 from OFSLL and verify the results.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Voiding of payments from web service should work same as screen. Now system voiding the payments after business validation error

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.