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Is it Possible to Modify an Existing Service Request Template ? (Doc ID 2674554.1)

Last updated on JUNE 04, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Goal

When a User tries to Modify an Existing Service Request Template - an Error "Form cannot be updated, as customers have already raised requests for this Service Request." is thrown by the Application. Does the Application allow to modify an Existing Service Request Template ?
 

Solution

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In this Document
Goal
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