Retail User Delete / Edit Biller Not Getting Redirected To Confirm Page (Doc ID 2674950.1)

Last updated on MAY 28, 2020

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
For retail users after validating  Delete and Edit biller transaction two factor authentication with security question answer , system does not redirect user to confirmation page.

EXPECTED BEHAVIOR
-----------------------
When retail user performs delete or edit  biller, it should be directly to confirmation page after providing the valid security question answer or two factor authentication.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to retail user
2.Navigate to Toggle menu > Payments > Manage payee n biller
3.Select the biller > click on delete
4.Proceed
5.Enter the Answers for Security Question
6.Confrim

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able understand whether biller is delete /Edit biller was successfulor not 

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.