TD Redemption Transaction Not Available For Corporate Approver (Doc ID 2675001.1)

Last updated on MAY 28, 2020

Applies to:

Symptoms

ACTUAL BEHAVIOR
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TD Redemption transaction not available for Corporate Approver

EXPECTED BEHAVIOR
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TD redemption transaction should be available for Corporate  Approver. 

STEPS
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The issue can be reproduced at will with the following steps:
1. Login with corporate maker.
2. Initiate Redeem TD
3. Login with corporate checker after 1 day
4. Navigate to ‘Pending for Approval’ widget
5. Check Accounts section under ‘Financial’. Count is updated but transaction is not listed.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Corporate  is not able to authorize the transaction as it is not listed.

Changes

Cause

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