TD Redemption Transaction Not Available For Corporate Approver
(Doc ID 2675001.1)
Last updated on MAY 28, 2020
Applies to:
Oracle Banking Digital Experience - Version 19.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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TD Redemption transaction not available for Corporate Approver
EXPECTED BEHAVIOR
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TD redemption transaction should be available for Corporate Approver.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login with corporate maker.
2. Initiate Redeem TD
3. Login with corporate checker after 1 day
4. Navigate to ‘Pending for Approval’ widget
5. Check Accounts section under ‘Financial’. Count is updated but transaction is not listed.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Corporate is not able to authorize the transaction as it is not listed.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |