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Money Transfer / Payments Are Getting Failed In Business Policy When Initiated From Chatbot (Doc ID 2675103.1)

Last updated on JUNE 02, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Money Transfer / Payments are getting failed in business policy from chatbot


ERROR
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Payment business policy has been violated


STEPS
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The issue can be reproduced at will with the following steps:
1) Open chatbot and type "Pay LYD 20 to maram(Account Nickname)".
2) It will ask for mobile no and validate otp.
3) After that it will throw error "Payment business policy has been violated".

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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