My Oracle Support Banner

Wrong Transaction Status Is Being Displayed In OBDX For Retail User If OBDX Integrated With OBPM (Doc ID 2675523.1)

Last updated on JUNE 03, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
On dashboard, Funds transfer history widget shows the status as the failed even the transactions are successful in Host.

EXPECTED BEHAVIOR
-----------------------
Status should be shown in sync with the Host system.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX.
2. Navigate to  Fund Transaction History widget.

Changes

For OBPM Host Integration, a new screen introduced "Payment History Status" to display the transaction status for the Retail users. Which needs to be configured same from Role Transaction Mappings for retail users. 

For FCR Host Integration, same screen of "Fund Transfer History" will work as it is.

Payment History Status / Fund Transfer History Can be used depending on back end host .

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.