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Security Questions Are Not Appearing On Security Settings Page (Doc ID 2676221.1)

Last updated on JUNE 01, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 to 18.3.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Users will navigate to the Security page, security question do appear but however traverse with following steps it get a blank page.


EXPECTED BEHAVIOR
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Users will navigate to the Security page, security question do appear but also traverse with following steps should be appear security question.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Security Login > Security Settings > Set Security Question
2. Press Edit Button - Security Questions appear
3. Click Back Button. You are navigated to My Preferences.
4. Click Security and Login > Set Security Question
5. Click Edit.
6. Security Questions are not appearing.

Cause

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In this Document
Symptoms
Cause
Solution
References


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