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"Invalid Update Payee" Error Occurred While Claiming P2P Payments. (Doc ID 2676545.1)

Last updated on JUNE 07, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to claim P2P payment. "Invalid Update payee" error shown on screen. 

 EXPECTED BEHAVIOR
-----------------------
Claim Money transaction should process successfully. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into retail user.
2. Navigate to Payments -> Transfer Money -> New Payee
3. Enter the email and required fields.
4. Click on Transfer and confirm.
5. Logout.
6. From Home page click on Toggle Menu -> Claim Money.
7. Enter email and security code.
8. Login with the user beneficiary user
9. Enter the account number and click on Submit.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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