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Add Favorite Button Not Disabled Once The Transaction Marked As Favorite (Doc ID 2677862.1)

Last updated on JUNE 12, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to add existing payee as favorite,
the following error occurs.

ERROR
-----------------------
System cannot process request.Please try later.
Inserting duplicate record error .


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX application as Retail user.
2. Click on toggle menu navigate to Payments-->Payments and Transfers-->Transfer Money
3.Click on existing payee radio button and provide the details of transfer.
4. On confirmation screen there is an option to add favorite ,once clicked on add as favorite that button is still enabled and clicked for the second time gives above mentioned error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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