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P2P Payment Fails With Error "Characters entered are not supported" When Mobile Number Entered Is More Than 10 Digits. (Doc ID 2677895.1)

Last updated on JUNE 10, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

 

 

while initiating P2P transfer for Mobile number more than 10 digits.

system throws error 'Characters entered are not supported.'

 

ERROR

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Characters entered are not supported

 

EXPECTED BEHAVIOR

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Users with a mobile number more than 10 digits should be able to initiate P2P transfer.

The size of mobile number for a user by which P2P Payment can be done should be made configurable.

 

STEPS

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The issue can be reproduced at will with the following steps:

1. Log in as retail user.

2. Click Transfer Money.

3. Click on 'New payee' to create a new beneficiary.Input 12 digit mobile number in Mobile and click on confirm button

4. Now try to initiate a payment with this payee.

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
  
References


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