P2P Payment Fails With Error "Characters entered are not supported" When Mobile Number Entered Is More Than 10 Digits.
(Doc ID 2677895.1)
Last updated on JULY 26, 2021
Applies to:
Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]Information in this document applies to any platform.
Symptoms
while initiating P2P transfer for Mobile number more than 10 digits.
system throws error 'Characters entered are not supported.'
ERROR
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Characters entered are not supported
EXPECTED BEHAVIOR
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Users with a mobile number more than 10 digits should be able to initiate P2P transfer.
The size of mobile number for a user by which P2P Payment can be done should be made configurable.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as retail user.
2. Click Transfer Money.
3. Click on 'New payee' to create a new beneficiary.Input 12 digit mobile number in Mobile and click on confirm button
4. Now try to initiate a payment with this payee.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |