EOD could not start or aborts due to pending unauthorized contracts or maintenance (Doc ID 2678187.1)

Last updated on APRIL 24, 2023

Applies to:

Goal

Problem statement:
This KM highlights the possible conditions that leads to mentioned situation.

1. Users left for the day without clearing their pending transactions or maintenance. Hence EOD couldn’t start.
2. EOD operator attempted to start the EOD, without noticing the pending transactions/maintenance.
3. After Mark EOTI, any upload type transactions/batch transactions remained in unauthorized state, so the abort in Mark EOFI stage.
4. To address any batch processing failure, need to mark problematic transactions or contracts to hold status.

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.