SI Retry Count Has Exceeded The Maximum Retry Count
(Doc ID 2678309.1)
Last updated on NOVEMBER 23, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.3 version, Production Support-SET
ACTUAL BEHAVIOR
---------------
SI retry count has exceeded the Maximum Retry count
EXPECTED BEHAVIOR
-----------------------
SI retry count should not exceed the Maximum Retry count
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run EOD for CL payment from SI
2. Observe the case where error code CL-PMTV55 is logged
3. SI retry count has exceeded the Maximum Retry count and status in sitb_cycle_due_exec is still 'U'
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get SI retry count less than Maximum Retry Count.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |