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SI Retry Count Has Exceeded The Maximum Retry Count (Doc ID 2678309.1)

Last updated on JULY 07, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.3 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
SI retry count has exceeded the Maximum Retry count

EXPECTED BEHAVIOR
-----------------------
SI retry count should not exceed the Maximum Retry count

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run EOD for CL payment from SI
2. Observe the case where error code CL-PMTV55 is logged
3. SI retry count has exceeded the Maximum Retry count and status in sitb_cycle_due_exec is still 'U'

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get SI retry count less than Maximum Retry Count.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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