Relationship Linkage Is Not Getting Updated When A Customer Branch Transfer Happens
(Doc ID 2678351.1)
Last updated on JUNE 16, 2020
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.0.1 and laterInformation in this document applies to any platform.
Symptoms
On : 12.0.1 version, Production Support-SET
ACTUAL BEHAVIOR
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During Customer portfolio transfer, the table CSTB_RELATIONSHIP_LINKAGE is not being updated with the new branch code.
EXPECTED BEHAVIOR
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The table CSTB_RELATIONSHIP_LINKAGE should be updated with the new branch code after branch transfer.
STEPS
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The issue can be reproduced at will with the following steps:
1. Do a customer transfer from Branch A to Branch B
2. Run the EOD batch, after completion check if the customer is successfully transferred and also if new branch updated in CSTB_RELATIONSHIP_LINKAGE.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, customer portfolio transfer from one branch to another is not complete.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |