Locale 'ar' Value Does Not Get Passed In The Request In Chatbot When Interaction Happens In Arabic Language (Doc ID 2679627.1)

Last updated on JUNE 16, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Locale 'ar' value is not passing in the request in chatbot

When users try to chat in any other language apart from English in chat bot(ODA), Respective response of the message should pick form respective language properties file.

For Example :

when user type ' Help me' in Arabic then Help me option need to pick from chatbot_ar.properties file but not from chatbot.properties file(English file).

 

EXPECTED BEHAVIOR
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When user types ' Help me' in Arabic then Help me option need to pick from corresponding chatbot_ar.properties.

STEPS
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The issue can be reproduced at will with the following steps:
1. Type Help me in Arabic i.e ساعدني

Options are presented in English rather than in Arabic.

Changes

Cause

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