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MT940 generated for an Account does not have complete details in statement line tag 61 (Doc ID 2680027.1)

Last updated on JUNE 21, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 6.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
MT940 messages are generated with incomplete details of Statement line tag :61 and narratives :86 for an account

Business has validated few MT940 messages that are handed off and reported that the details are not complete


EXPECTED BEHAVIOR
-----------------------
Bank expects MT940 messages to have complete details of Statement line like transaction reference etc.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Post several transactions on an account
2. Generate its account statement and perform Authorization
3. Verify the statement message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users receive Account statement message with inappropriate data impacting customer requirement

Cause

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In this Document
Symptoms
Cause
Solution
References


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