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Account Closure with Payout Option Fails With ST-CUS24 - Closure of Account Failed (Doc ID 2680462.1)

Last updated on JUNE 16, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.1 version, Production Support-SET


We are unable to close this SOD account with payout option

ERROR
-----------------------

ST-CUS24 - Closure of Account Failed



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Close a Account
2. Attach another account as Payout account
3. Save and Verify

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close an Account

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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