Row Lock Contention for Temp_account Table Is Causing Slowness.
(Doc ID 2682414.1)
Last updated on APRIL 14, 2022
Applies to:
Oracle FLEXCUBE Direct Banking - Version DB 12.0.2 to DB 12.0.2 [Release DB 12]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Row lock contention is observed for temp_account query in ASH (Active Session History) reports which is causing slowness while logging into FCDB Internet and Mobile banking applications.
EXPECTED BEHAVIOR
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Row lock contention should not be observed and users should be able to login to FCDB Internet and Mobile banking applications without any slowness.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login into FCDB Internet/ Mobile banking application.
2. Observe for the slowness.
3. Check AWR reports for any row lock contention especially on temp_account table.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |