My Oracle Support Banner

User Does Not Get Redirected To Home Page On Click Of OBDX(Bank) Logo (Doc ID 2682958.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Issue while clicking OBDX Logo

Issue while trying to go back to the main dashboard after clicking the logo.


EXPECTED BEHAVIOR
-----------------------
On click on the Bank logo, user should be redirected to the application home page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Login as retail user
Go to a page (e.g Transfer Money)
Click the logo to go back to the landing page, but nothing happens. It stays at the same page.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.