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MS || MT 940 Statement || Duplicate Entry in Subsequent Day Statment (Doc ID 2683858.1)

Last updated on JUNE 28, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

Swift statement MT940 having identical transaction in 2 subsequent days , leading duplication.
 

EXPECTED BEHAVIOR
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In Swift statement MT940 same transaction should not be sent twice.

STEPS
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The issue can be reproduced at will with the following steps:
1. Book FT contract 'ABC' during EOD window for account 'XYZ', ensure the accounting entries posted as tanked.
2. MT940 will be generated during the EOD batch for 'XYZ' account with statement having details of newly created FT contract reference 'ABC'
3. Entries for FT contract 'ABC' will get untanked during Mark TI and transaction date updated to be next day.
4. Run next day EOD batch.
5. MT940 will be generated during the EOD batch for 'XYZ' account with statement having details of the same FT contract 'ABC'.


BUSINESS IMPACT
-----------------------
Incorrect customer statement messages sent to customer, this may result in reconcilation issue at receiving end leading wrong customer balance  customer dissatisfaction .

Cause

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In this Document
Symptoms
Cause
Solution
References


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