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Inward Clearing Return Charges Not picked up in 6570 (Doc ID 2685351.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.1.0.0.0 version, Production Support-SET

Charge not picked for Inward return

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Complete an inward 5555 cheque deposit.
2. Return the same cheque using 6570.
3. Check for the charges collected as maintained in ARC. 
4. Validate the charges and the cheque return amount that is displayed on the screen.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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