Payment Reversal (CIDPYMNT) Using Auto Authorization status user failed With Error CL-PMTV02 (Doc ID 2685997.1)

Last updated on JULY 01, 2020

Applies to:

Symptoms

CIDPYMNT: Reversal using Auto Athorization failed with error
Reversal Transaction on Save using AutoAuth User failed with Error CL-PMTV02. When the same payment was reversed using non-auto authorization, the reversal was saved and authorized successfully.

ERROR
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CL-PMTV02


STEPS
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The issue can be reproduced at will with the following steps:
1. Perform Reversal of CL Payment using CIDPYMNT

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot save the Reversal of Payment using autoAuth User.

Cause

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