Duplicate Account Number Generated
(Doc ID 2686142.1)
Last updated on JULY 26, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.3.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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When the user tried to create the Account from 2 different branches for the same customer, same account number is generated.
EXPECTED BEHAVIOR
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Account number should unique across the bank.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to branch1.
2. Go to STDCUSAC.
3. Enter the Customer id and other required details and click on populate to generate the account number.
4. Go to branch2.
5. Repeat step 2 and step 3.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, it will affect the business transactions.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |