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New Service Request Fails With Error "System Cannot Process The Request Currently. Please try later." (Doc ID 2687374.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

New service request fails with ERROR System cannot process the request currently


ERROR
-----------------------
System cannot process the request currently. Please try later.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as Retail User
2. Go to Service request in the Toggle Menu
3. Create New Request
4. Enter required details and Click Submit

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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