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Authorization of Close cheque book for Customer Account faild with error CS-CHG-003 (Failed to Compute Charges) (Doc ID 2687522.1)

Last updated on JULY 05, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to Close Cheque Book due to Error during authorization


ERROR
-----------------------
CS-CHG-003 : Failed to Compute Charges

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Initiate Closure of Cheque book using CADCHBOO
2. Submit for Authorization

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Authorize the Closure of Cheque Book

Cause

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In this Document
Symptoms
Cause
Solution
References


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