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Report Job status is still RUNNING even though the Job_requests status shows completed (Doc ID 2687974.1)

Last updated on JULY 07, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

 

ACTUAL BEHAVIOR  
---------------
Report Job status is still RUNNING even though the Job_requests status shows completed

EXPECTED BEHAVIOR
-----------------------
System should update the correct status after the job completion

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Report jobs and verify the Job status

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Bank not able to proceed further with end of the day causing delay in start of next day 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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