Application Tracking Attributes Not Getting Populated Properly At Account Level (Doc ID 2688303.1)

Last updated on JULY 17, 2020

Applies to:

Symptoms

On : 14.8.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
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Application tracking attributes not getting populated properly at account level

The attribute names passed at the application level such as APP_STATE_CD_KCC, APP_ORIGINAL_TERMS_KCC, KCC_APP_TYPE_KCC, APP_STATUS_KCC are not populated at the account level. The attribute values are populated correctly, but the attribute names are not populated.

EXPECTED BEHAVIOR
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Application tracking attributes names entered during application entry should get populated once the account funded under the account tracking attributes.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an application with the application tracking attributes.
2. Account should be funded and check for the application tracking attributes after funding.
3. Tracking attributes name and values specified in the application entry screen should get populated in the account tracking attributes.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see the Tracking attributes names under the account tracking attributes.

Cause

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