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User unable to post the CUS_EXIST_ADD_MAINT Transaction (Doc ID 2689290.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After applying the fix for CUS_ADD_MAINT. When user tries to post the CUS_EXIST_ADD_MAINT transaction with an existing customer, user gets Customer number already exists error. 

EXPECTED BEHAVIOR
-----------------------
New error message should be validated only for CUS_ADD_MAINT. transaction.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 Add an existing customer through CUS_EXIST_ADD_MAINT transaction, customer should be added to the account and no error should be displayed.
2.Add an existing customer through CUS_ADD_MAINT transaction, system should fail with an error 'Customer already exists'.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, bank cannot use the CUS_EXIST_ADD_MAINT transaction to add existing customer to an account

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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