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For Corporate Maker Favorite Screen Details Are Displayed As Blank. (Doc ID 2689384.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Corporate maker is not able to initiate favorite transaction.


ERROR
---------------------------
Page is displayed as blank.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with corporate maker.
2. Initiate one payment transaction through Payments->Payments & Transfer->Transfer Money.
3. Mark above transaction as favorite.
4. Navigate to Payments->Favorites.
5. Click on favorite transaction link.
6. Blank page will be displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, corporate maker cannot initiate favorite transaction.

Changes

 No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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