Email Is Not Sent After New User Creation.
(Doc ID 2689443.1)
Last updated on JULY 10, 2020
Applies to:
Oracle Banking Digital Experience - Version 19.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Email is not sent after new corporate/retail user creation.
EXPECTED BEHAVIOR
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Email should be sent after new corporate/retail user creation.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX with Admin user
2. Create new corporate/retail user by navigating "User Management"
3. Click on "Create" button.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, email is not sent to newly created corporate/Retail user
Changes
No changes in the environment, product, account or hardware triggers this problem.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |