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Email Is Not Sent After New User Creation. (Doc ID 2689443.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------------------
Email is not sent after new corporate/retail user creation.

EXPECTED BEHAVIOR
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Email should be sent after new corporate/retail user creation.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX with Admin user
2. Create new corporate/retail user by navigating "User Management"
3. Click on "Create" button.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, email is not sent to newly created corporate/Retail user

Changes

No changes in the environment, product, account or hardware triggers this problem. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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