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Manual assignemnt of Collection Agent for a loan (CNDCAASG) failed with Error ST-SAVE-054( Failed to Save) (Doc ID 2689475.1)

Last updated on JULY 12, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

Assigning Collection Agent for a Loan (CNDCAASG)

With reference to collection book we are maintaining the collection agent from the screen CNDCAASG.
but we are unable to save the agent assignment.

ERROR
-----------------------
ST-SAVE-054 : Failed to Save

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Assign Collection Contract to Agent using CNDCAASG
2. Input the Collection Contract , Query and Click on Assign
3. Failed to Save Record

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot assign Collection Contract to Agents

Cause

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In this Document
Symptoms
Cause
Solution
References


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