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IF || UNABLE TO SET REMINDER FROM INTERNET BANKING (Doc ID 2690079.1)

Last updated on JULY 15, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.6 and later
Information in this document applies to any platform.

Symptoms

On : DB 12.0.1 version, Production Support-SET

When attempting to view the scheduled reminders / create new reminder the following error occurs.

ERROR
-----------------------
GW-ROUT0003 :- No records found


SIMULATION STEPS
-----------------------

1. Login into the application with admin user in Internet Banking (IB)
2. Navigate to the Self Services-> Customer Services > Self Services > Reminder > Register New Reminder
3. Create a new reminder, and click on Register button

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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