IF || UNABLE TO SET REMINDER FROM INTERNET BANKING
(Doc ID 2690079.1)
Last updated on JULY 15, 2020
Applies to:
Oracle FLEXCUBE Universal Banking - Version 11.6 and laterInformation in this document applies to any platform.
Symptoms
On : DB 12.0.1 version, Production Support-SET
When attempting to view the scheduled reminders / create new reminder the following error occurs.
ERROR
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GW-ROUT0003 :- No records found
SIMULATION STEPS
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1. Login into the application with admin user in Internet Banking (IB)
2. Navigate to the Self Services-> Customer Services > Self Services > Reminder > Register New Reminder
3. Create a new reminder, and click on Register button
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |