Failed To Authorize A Destroyed Checkbook (Doc ID 2690325.1)

Last updated on JULY 21, 2020

Applies to:

Symptoms

When attempting to authorized chequebook
the following error occurs.

ERROR
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CS-CHG-003 Failed to compute charge

STEPS
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The issue can be reproduced at will with the following steps:
1- Go to CADCHBOO.
2- Destroy a chequebook.
3 Go and authorize the record.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot authorize destroyed cheque book.

Cause

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