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Queue Code Not Changing Upon BOQ Cancellation For MT101 (Doc ID 2691016.1)

Last updated on JUNE 22, 2021

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Console Details - 'MT101 Queue Code' still shows Business override queue.

EXPECTED BEHAVIOR
-----------------------
As the transaction is cancelled from Business override queue, Queue code should get updated accordingly in Console Details as well.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 1. Make sure agreement is not available for the customer or Expired agreements : PXD101IM. So that Transaction goes to Business override queue.
 2. Inject the Message MT101.
 3. Transaction will move to Business override queue.
 4. Cancel the transaction from Business Override queue.
 5. Check the transaction details in PMDINRFT.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, queue code is not correctly updated.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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