My Oracle Support Banner

Banking Support - MOS Improvements - Guided Problem Definition (Doc ID 2691149.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 16.1.0.0 and later
Information in this document applies to any platform.

Details

This document describes the guidelines for capturing problem definition in a structured fashion depending on the MOS SR Category/Version for quicker analysis and resolution.

Actions

Following document contains SR logging guidelines to collect problem specific information.

Contacts

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Details
Actions
Contacts

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.