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Banking Support - MOS Improvements - Guided Problem Definition (Doc ID 2691149.1)

Last updated on JULY 22, 2020

Applies to:

Oracle Banking Digital Experience - Version 16.1.0.0 and later
Information in this document applies to any platform.

Details

This document describes the guidelines for capturing problem definition in a structured fashion depending on the MOS SR Category/Version for quicker analysis and resolution.

Actions

Following document contains SR logging guidelines to collect problem specific information.

Contacts

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