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External Users Are Unable To Claim Money For P2P Payment. (Doc ID 2691851.1)

Last updated on JULY 17, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

Following below errors occur when an external user claims money received via P2P payments.

ERROR
-----------------------

by a REST service. Returning HTTP status code Internal Server Error[[
java.lang.NullPointerException
at com.ofss.digx.appx.AbstractRESTApplication.populateAuditDTO(AbstractRESTApplication.java:1285)
at com.ofss.digx.appx.AbstractRESTApplication.doAudit(AbstractRESTApplication.java:1313)
at com.ofss.digx.appx.AbstractRESTApplication.buildResponse(AbstractRESTApplication.java:546)
at com.ofss.digx.appx.payment.service.transfer.PeerToPeerTransfer.createGlobalPayee(PeerToPeerTransfer.java:481)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into retail user.
2. Navigate to Payments -> Transfer Money -> New Payee
3. Enter the email and required fields.
4. Click on Transfer and confirm.
5. Logout.
6. From Home page click on Toggle Menu -> Claim Money.
7. Enter email and security code.
8. Click on New to Bank
9. Enter the required fields and click on submit.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, External user cannot use claim money transaction.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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