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Workflow Approval Details Not Able To Maker / Checker While Authorization (Doc ID 2692004.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------------------
Approver is not able to view the initiated workflow details for a user group


EXPECTED BEHAVIOR
-----------------------
Approver should able to view the initiated workflow details for a user group


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with admin user
2. Navigate to "Others->User group Management"
3. Select "Administrative User"
4. Click on "Create" button
5. Create group with multiple users.
6. Navigate to "Approvals->Work Flow Management"
7. Create workflow by selecting usergroups.
8. On main dashboard, under activity log , click on "Administrative
Maintenance"
9. Click on workflow reference no.
10. Group level details are not visible under "Approval Details"
11. Issue persist for corporate user also.

Changes

 

No changes in the environment, product, account or hardware triggers this problem. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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