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ATM Transactions Decline With Response Code 06, Due to Duplicate XREF Generation (Doc ID 2692308.1)

Last updated on JULY 20, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

Bank is facing issue with ATM Transactions on FLEXCUBE production environment. Not all transactions are failing but many are failing, with the response code 06.

EXPECTED BEHAVIOR
-----------------------
ATM transactions should not fail illegitimately.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Send ATM ISO message from switch to Flexcube server.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Customers transactions are failing.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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