ATM Transactions Decline With Response Code 06, Due to Duplicate XREF Generation
(Doc ID 2692308.1)
Last updated on JULY 20, 2020
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.0.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
---------------
Bank is facing issue with ATM Transactions on FLEXCUBE production environment. Not all transactions are failing but many are failing, with the response code 06.
EXPECTED BEHAVIOR
-----------------------
ATM transactions should not fail illegitimately.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Send ATM ISO message from switch to Flexcube server.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Customers transactions are failing.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |