Residual Value & Security Deposit: Amount Financed Issue Being Picked Incorrectly (Doc ID 2692389.1)

Last updated on JULY 26, 2021

Applies to:

Symptoms

On : 11.3 version, Implementation Support

ACTUAL BEHAVIOR
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Residual Value & Security Deposit: Amount financed issue being picked incorrectly



We are facing an issue when booking a contract and providing both Residual Value and Security Deposit amount. What the system is doing for example I have given:
860,000 in amount financed
340,000 in Security Deposit
200,000 in Residual Amount

When the contract is disbursed we noticed that the EMI was wrongly calculated, upon further investigation we found that in cltb_account_comp_calc we noticed that the system was building the EMI using the Amount finance as (Amount Financed - Security Deposit) which meant that the amount finance was being picked as 860,000 - 340,000=540,000 which is wrong.

We then tested it again by only giving the value for Security deposit and not Residual Amount, then the system performed the calculation correctly. Meaning it picked the amount financed as 860,000.


EXPECTED BEHAVIOR
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System should calculate the amount financed correctly

STEPS
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The issue can be reproduced at will with the following steps:
1. booking a contract and providing both Residual Value and Security Deposit amount
2. Check whether the amount financed is picked up correctly.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create contract with correct data.

Changes

Cause

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