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CL|| CLDMSTCH||CL-STCH001|| Manual Status Change Screen Issue (Doc ID 2692443.1)

Last updated on JULY 28, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to change status in screen CLDMSTCH the following error occurs.

CL-STCH001" Error Selecting account details"

SM-09999 " Internal Error unhandled exception raised"


STEPS
-----------------------
1. Navigate to the screen CLDMSTCH
2. Enter the account number , current status as NORM and New status as SUBS
3. Save the record
4. Enter the same account number again in the screen CLDMSTCH.
5. Current status is SUBS and New Status is NORM


Cause

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In this Document
Symptoms
Cause
Solution
References


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