My Oracle Support Banner

CL|| CLDMSTCH||CL-STCH001|| Manual Status Change Screen Issue (Doc ID 2692443.1)

Last updated on JULY 28, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version and later
Information in this document applies to any platform.


When attempting to change status in screen CLDMSTCH the following error occurs.

CL-STCH001" Error Selecting account details"

SM-09999 " Internal Error unhandled exception raised"

1. Navigate to the screen CLDMSTCH
2. Enter the account number , current status as NORM and New status as SUBS
3. Save the record
4. Enter the same account number again in the screen CLDMSTCH.
5. Current status is SUBS and New Status is NORM


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.