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Error Appearing When User Try to Log In With Already Logged In User (Doc ID 2692769.1)

Last updated on DECEMBER 18, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.1.0.0.0 version, Implementation Support

In a SSO enabled environment, Log In with a user which already logged user in different browser. System will pop up Error message that "Please Log In through proper Channel"

ERROR
-----------------------
Please Log in through proper channel

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in using SSO from first browser
2. Try to log in through same user from different User
3. Check for error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot log in to FCUBS

Cause

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In this Document
Symptoms
Cause
Solution


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