My Oracle Support Banner

KYC On Boarding Not Working After Changing Password Of Administrator User (Doc ID 2693623.1)

Last updated on JULY 28, 2020

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.


Below are the errors faced by customer

1.After updating the admin password , while accessing KYC Onborading it gave below error

HTTP error code : 401


2. Second error faced as below

ssoEnabled : N
Trying to Authenticate user for rest service.
Error while authenticating user : Weblogic


3. Third issue faced is as below

INSERT INTO fcc_correlation_link (N_EVENT_CORRELATION_SKEY, N_FROM_EVENT_SKEY, N_TO_EVENT_SKEY, V_ENTITY_TYPE, V_ENTITY_CD, D_CREATED_DATE, V_BUSINESS_ENTITY_DISPLAY_CD, N_RUN_SKEY) select ?, a.n_event_skey FROM_EVENT_SKEY,a.n_event_skey TO_EVENT_SKEY,c.n_entity_skey,b.v_entity_cd,sysdate,b.v_entity_cd V_BUSINESS_ENTITY_DISPLAY_CD,? from fcc_events a inner join fcc_event_entity_map b on a.n_run_skey=b.n_run_skey and a.n_event_skey=b.n_event_skey and b.v_focus_flag='Y' LEFT OUTER JOIN FCC_TABLE_METADATA c ON c.V_LOGICAL_TABLE_NAME=b.V_ENTITY_TYPE where a.n_run_skey=?
Parameters:: [217792, 7273, 7273]
Query Execution started at 07/03/2020 20.22.19
java.sql.SQLIntegrityConstraintViolationException: ORA-00001: unique constraint (FCCMATOMIC.PK_1838) violated



4.if there is a watchlist match the request is not completed, it takes a long time to complete.





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.