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System Not Allowing To Add Additional Recall Information In PCDRCLIN Screen (Doc ID 2694130.1)

Last updated on JULY 24, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.3 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
System not allowing to add Additional Recall Information in PCDRCLIN screen

Currently system has put a validation in PCDRCLIN screen if Additional Recall Information is given and Recall Reason in one of these four (FRAD, CUST, AC03, AM09).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. goto PCDRCLIN
2. Additional Recall Information is given and Recall Reason in one of these four (FRAD, CUST, AC03, AM09).

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot give Additional Recall Information Recall Reason in one of these four (FRAD, CUST, AC03, AM09)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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