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Warehoused SEPA Credit Transfer Payments Are Getting Stuck In "In Progress"status (Doc ID 2694684.1)

Last updated on DECEMBER 18, 2020

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------

Warehoused SEPA Credit Transfer (SCT) payments are getting stuck in "In Progress" status on the Instruction Date.

Actual Result:
 The warehoused transactions are moving into "In Progress" status. Even though it has processed from all relevant queue including Accounting queue.

EXPECTED BEHAVIOR
-----------------------
The warehoused transactions should be processed Successfully on the Instruction Date.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 1. Create a Future dated SCT Batch via PAIN001 upload.
 2. The Batch processing should be complete and the transactions under the batch are Warehoused in OBPM.
 3. Verify the Warehoused transactions on the Instruction Date.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get proper status of the transaction

Cause

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In this Document
Symptoms
Cause
Solution


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