My Oracle Support Banner

SMS:USER UNABLE TO CHANGE PASSWORD (Doc ID 2694718.1)

Last updated on AUGUST 08, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Password reset is not working

EXPECTED BEHAVIOR
-----------------------
Special characters are not working for password reset.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter the new password.
2. Save and authorize.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create the new password.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.